A retention layer for your existing system
Retention OS works with your CRM, not instead of it
Schools already using Kicksite, Zen Planner, Spark, or another management system keep it. Those tools run the front desk through billing, enrollment, scheduling, and member records, and they do that well.
Retention OS runs the work they were never built for: knowing which students are drifting before they quit and keeping parents connected after every class.
What your CRM already handles
This is not a gap. These are the jobs a management system should do, and Retention OS does not duplicate them.
- Billing and payments
- Online enrollment
- Class scheduling
- Member records and contact info
- Attendance records for billing and reporting
- A member-facing portal
Where the gap is
Nobody tells you a student is drifting until they have already stopped coming.
Recognition happens or it doesn't. There is no record of which students were seen this week and which were missed.
Parents hear from the school when something is wrong or when a payment is due, and rarely otherwise.
Belt and stripe progress lives on paper or in an instructor's head.
Nothing surfaces the specific students who need attention today.
What Retention OS adds on top
Nightly quit-risk scoring evaluates attendance, recognition gaps, stripe progress, and behavioral signals.
A ranked daily action list shows owners which students need attention today.
Instructors log recognition per student per class on an iPad during live class.
A personal parent email is sent after every recognition.
Belt and stripe tracking keeps each student's progress recorded.
A TV lobby display makes student recognition and progress visible.
MatStats gives each student a personal page showing their attendance streak, badges, and progress -- something they check themselves.
How the two work together
Students are imported from any CRM by CSV, or connected through the API to keep records in sync.
Schools keep billing and scheduling where they are. Retention OS runs on the floor during class and becomes part of the owner's morning routine.
Works alongside Kicksite, Zen Planner, and Spark
These are member management, billing, and scheduling platforms built for martial arts schools. Retention OS does not replace any of them. Schools import their roster by CSV or connect through the API, keep their existing system for billing and scheduling, and run Retention OS on the floor.
See how it works at your school
14-day free trial. No credit card. Works alongside the software you already use.
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